BUY 3 STICKERS GET 1 FREE! DISCOUNT AUTOMATICALLY APPLIED AT CHECKOUT.
BUY 3 STICKERS GET 1 FREE! DISCOUNT AUTOMATICALLY APPLIED AT CHECKOUT.
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FAQs

WHAT IS THE SIZING OF SHIRTS/CREWNECKS?

ALL T-SHIRTS AND CREWNECKS ARE UNISEX SIZING- FOR AN OVERSIZED FIT I RECOMMEND SIZING UP 1 OR 2 SIZES DEPENDING HOW BIG YOU WANT YOUR SHIRT/CREW. I AM 5'2'' AND WEAR A MEDIUM FOR AN OVERSIZED LOOK. REACH OUT TO US AT SHOP@ALLTHINGSLILLYANN.COM WITH ANY QUESTIONS.

WHEN WILL MY ORDER SHIP?

DURING THE HOLIDAY SEASON IT CAN TAKE US UP TO 5 BUSINESS DAYS TO PROCESS + SHIP OUT YOUR ORDERS! WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING- WE ARE A SMALL BUSINESS SO GRATEFUL FOR YOUR SUPPORT + WORKING HARD TO GET OUT YOUR HAPPY THINGS! PLEASE EMAIL US IF YOU HAVE ANY CONCERNS AT SHOP@ALLTHINGSLILLYANN

WHEN WILL I RECEIVE TRACKING?

YOU WILL RECEIVE A TRACKING EMAIL ONCE YOUR ORDER IS PROCESSED! ONCE YOU RECEIVE THE EMAIL, PLEASE WAIT 1-2 BUSINESS DAYS IN ORDER FOR THE PACKAGE LOCATION TO UPDATE IF YOU DO NOT SEE IT RIGHT AWAY!

 

I PAID FOR PRIORITY SHIPPING, SO WILL MY ORDER GET TO ME IN 2-3 DAYS?

USPS PRIORITY SHIPPING (MANDATORY FOR ITEMS OVER A POUND IN WEIGHT) HAS A SHIPPING TRAVEL TIME OF AN ESTIMATED 2-3 DAYS. THIS TIME FRAME DOES NOT INCLUDE FULFILLMENT. OUR SHIPPING TEAM HAS A FULFILLMENT TIME FRAME OF 1-3 BUSINESS DAYS AND THEN YOUR PACKAGE ONCE SHIPPED SHOULD GET TO YOU 2-3 DAYS AFTER THAT. PLEASE KEEP IN MIND THAT BECAUSE OF COVID THERE COULD BE SHIPPING DELAYS. PLEASE EMAIL US AT SHOP@ALLTHINGSLILLYANN.COM IF THERE SEEMS TO BE A PROBLEM WITH YOUR ORDER IN SHIPPING.

MY ORDER TRACKING HAS BEEN STUCK/MY PACKAGE IS LOST. WHAT DO I DO NEXT?

ONCE WE SHIP OUT YOUR ORDER, WE ARE NO LONGER ABLE TO HELP WITH YOUR LOST PACKAGE! PLEASE REACH OUT TO YOUR LOCAL USPS, FEDEX, ETC.  FOR MORE INFORMATION ON YOUR PACKAGES LOCATION.

CAN I CANCEL/RETURN MY ORDER?

UNFORTUNATELY, BECAUSE WE HAVE LIMITED INVENTORY, WE ARE UNABLE TO ALLOW ORDERS TO BE CANCELLED. WE HOPE YOU UNDERSTAND, AND WE ARE SO APPRECIATIVE FOR YOUR SUPPORT!

ARE ALL DESIGNS LETTERED BY HAND?

YES! ALL DESIGNS ARE HAND LETTERED AND ILLUSTRATED BY @ALLTHINGSLILLYANN

WHAT DO I DO IF MY ORDER ITEMS ARRIVE DAMAGED?

IF AN ITEM ARRIVES DAMAGED, PLEASE REACH OUT TO SHOP@ALLTHINGSLILLYANN.COM WITH A DESCRIPTION AND ANY PICTURES YOU CAN TAKE OF THE DAMAGED ITEM.  FROM THERE WE WILL EVALUATE THE DAMAGE AND MAKE SURE EVERY THING IS TAKEN CARE OF!

DO YOU RESTOCK DESIGNS THAT ARE SOLD OUT?

WE MAY RESTOCK CERTAIN DESIGNS, BUT THERE IS NO GUARANTEE THAT A SOLD OUT ITEM WILL COME BACK IN STOCK!